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Sales and Marketing Administrator

2 months ago

Wetherby, Leeds, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a highly organized and detail-oriented Sales and Marketing Administrator to join our team at Hays Specialist Recruitment Limited. As a Sales and Marketing Administrator, you will provide administrative support to our Sales and Marketing team, ensuring the smooth operation of our sales and marketing activities.

Key Responsibilities
  • Order Processing: Accurately process customer orders and purchase orders from receipt to remittance.
  • Invoice Management: Raise invoices and credit notes, and manage orders and invoices via our accounting system.
  • Liaison with NHS Contacts: Liaise with relevant NHS contacts to ensure timely payment.
  • Order Fulfillment: Manage the fulfillment of customer orders.
Customer Services
  • Telephone and Digital Assistance: Provide telephone and digital assistance to patients interested in our products.
  • Ordering Process Support: Guide patients throughout the ordering process and offer technical support.
Stock Control
  • Inventory Management: Manage the device inventory and liaise with our manufacturing department to ensure adequate stock levels.
  • Stock Maintenance: Maintain stock levels, including organizing import and export, and reporting on stock levels.
Marketing
  • Event Organization: Organize travel and accommodation for staff and customers to UK and international events.
  • Marketing Event Management: Manage marketing events, including exhibitions and meetings.
  • Congress Event Organization: Organize and book congress events, including transportation of exhibition stands and materials.
  • Marketing Materials Management: Ensure UK stock levels of marketing materials are listed, monitored, and maintained.
  • Marketing Collateral Creation: Work with the marketing team to create marketing collateral.
  • Expense Reporting: Record marketing expenses and create detailed reports.
Additional Responsibilities
  • Customer Quotations and Contracts: Accurately process and administer customer quotations and contracts.
  • Liaison with Hospital Administration: Liaise with hospital administration regarding stock and purchase orders.
  • Office Administration: Perform various office administration duties, including minute taking, database management, diary management, expense reporting, and proofreading documentation.
Requirements
  • Highly Proficient in MS Office: Highly proficient in Microsoft Office, with expertise in Microsoft Word, Microsoft Excel, and PowerPoint.
  • Customer Service: High level of customer service.
  • Communication Skills: Exceptional communication skills, both written and verbal.
  • Organization Skills: Superior organization skills, with the ability to work to deadlines.
  • Sage Experience: Sage experience preferred.
  • NHS Supply Chain Experience: NHS Supply Chain experience advantageous.
  • Time Management: Excellent time management skills, ensuring a high level of productivity.
  • Attention to Detail: Attention to detail and a high degree of accuracy.