Sales Support Coordinator
4 weeks ago
We are seeking an experienced Sales Support Administrator to join our team at Invigorate Recruitment. As a Sales Support Administrator, you will play a vital role in supporting the sales teams in processing deal contracts, ensuring vendors are provided with the information and support they require to successfully sell their property.
This is the first point of contact for the vendors to assist with all queries. You will be required to understand and cover the role of other departments as and when required.
Key Responsibilities:- Provide customer support to vendors
- Check client care packs have been issued to vendors
- Assist vendors in filling out their client care documentation
- Assist with ID verification
- Chase the return of client care documentation to solicitors
- Provide customer support to vendors
- Assist with sales team administration
- Update clients regarding the sale process
- Arrange property surveys ensuring reports are returned in a speedy manner
- Distribute returned valuations to the relevant parties
- Chase urgent valuations
- Update the team managers on the progress of each file and maintain in-house systems
- Optimize internal versus external courier methods
- Manage relationships with 3rd party companies
- Arrange for contracts and other important documents to be signed, returned, and handled with care
- Liaise with all departments within the business and deliver efficient service
- Excellent telephone manner and ability to build rapport
- Excellent organization skills and attention to detail
- Ability to prioritize tasks and remain calm under pressure
- Excellent problem-solving skills
- Computer literate
- Proactive
- High levels of customer service
Working hours: Monday to Thursday: 09:00 - 18:00, Friday: 09:00 - 17:00
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