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Technology Solutions Manager
2 months ago
We are seeking a highly skilled Technology Solutions Manager to join our team at Hays Specialist Recruitment Limited. As a key member of our organization, you will play a vital role in driving the future of our technology and contributing to the development of our technology systems and solutions.
Key Responsibilities- Develop and implement a comprehensive technology integration strategy, focusing on customer portals, robotics, and bar scanning.
- Align the strategy with the overall goals and objectives of the business.
- Steer the implementation of an ERP system to support our CRM (Salesforce) and other business processes.
- Streamline operations, improve data management, and provide better insights for decision-making.
- Keep up-to-date with industry trends and emerging technologies to inform the further development of our IT department.
- Identify inefficiencies in existing processes and areas where technology can be leveraged to improve efficiency and productivity.
- Conduct research and evaluate each site, covering potential risks and opportunities for improvement.
- Establish processes for monitoring and evaluating the performance of technology initiatives.
- Utilize data analytics tools to extract insights from the CRM and other systems, driving strategic decision-making and identifying opportunities for business growth.
- Excellent communications skills and ability to work collaboratively across several teams.
- Excellent problem-solving skills with ability to quickly adapt to new technology and go deep.
- Great curiosity and willingness to question.
- Ability to build deep relationships with internal teams and customers.
- The ability to drive vision, planning, prioritization, execution activities.
- Ability to work independently in highly ambiguous environments.
- Experience in Engineering, Operations, or Waste Management.
- Prior experience defining product vision and strategy, leveraging a deep understanding of the customer experience.
- Experience developing and implementing ERP & CRM Systems.
- Experience developing an IT strategy, installing new technologies, and making a difference across a UK-wide business.
- Eligible for Company annual bonus scheme.
- Annual bonus scheme for all employees.
- Long Service Award.
- Employee recognition schemes, such as Employee of Month and Shining Star of the year Award.
- Employee referral bonus scheme.
- Attractive Pension Plan.
- Share Options - buy into our family future.
- Company perks for discounts to retail outlets and more.
- Further development opportunities through in-house, external training, and apprenticeship schemes.
- Company healthcare cash plan - dental / options / physio / online GP etc.
- 30 days holiday inclusive of public bank holidays, increasing by 1 day each year for the first 3 years.
