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Customer Engagement Specialist

2 months ago


Hounslow, Greater London, United Kingdom BT Group Full time

Customer Engagement Specialist

Working Hours – 30

Location – London - Hounslow

£13.55 p/h plus 20% on target commission

At BT Group, we embrace diversity and encourage everyone to be their authentic selves. Our stores are places where individuality is celebrated, and your unique qualities can help foster meaningful connections with our clientele, guiding them to the ideal products and services.

If you possess a natural curiosity and enjoy engaging with others, this position may be a perfect fit for you. Whether you have honed your skills through overcoming obstacles or developed resilience through personal experiences, you likely have the transferable abilities necessary to thrive as a Customer Engagement Specialist.

No specific prior experience is required to apply. We will provide comprehensive training to equip you as a representative of our brand – all you need to bring is your authentic self, and soon you will be interacting with customers and establishing enduring relationships.

What can you expect from us?

A competitive starting salary of £13.55, along with an uncapped commission structure Significant discounts on BT Group products, including Mobile and Broadband services, allowing you to save substantially each year. Guidance in shaping your career trajectory. We are dedicated to nurturing our talent and will assist you in achieving your professional aspirations. Season Ticket Travel Loan – providing you with the means to cover your commuting expenses upfront, making a positive impact where it matters. Opportunities for volunteering, enabling you to contribute to your local community. Optional Private Healthcare and Dental coverage, ensuring the well-being of you and your family.

In addition to these benefits, we pride ourselves on fostering a collaborative team environment, offering meaningful support, and providing tailored training to help you build a rewarding career.