Audiology Secretary

1 day ago


Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

About the Role

The Royal Wolverhampton NHS Trust is seeking an experienced and skilled Audiology Secretary to join their team. As an Audiology Secretary, you will provide administrative support to the Audiology Department, ensuring the smooth operation of the service.

Key Responsibilities

  • Provide secretarial support to the Audiology Department, answering general queries and carrying out administrative tasks.
  • Deal with patients, clinical and non-clinical staff, face to face and by telephone, requiring excellent communication skills.
  • Undertake audio typing on a regular basis, with accuracy being essential.
  • Work with a range of computer applications, including word processing, and carry out data input.
  • Provide a high-quality experience, ensuring the correct information is provided in the most efficient and effective way.

Person Specification

  • Excellent communication skills.
  • Experience in administrative duties, including stock ordering systems.
  • Qualifications in English and Maths, with a Level 2 NVQ in Customer Care/Business Administration or equivalent experience.
  • Experience of working in a healthcare setting, with a strong understanding of confidentiality of personal health information.

About Us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands, providing primary, acute, and community services. We are committed to creating a supportive working environment, with flexible working arrangements that suit your needs.

What We Offer

  • A comprehensive list of duties, including job responsibilities and person specification.
  • A supportive working environment, with flexible working arrangements.
  • Opportunities for professional development and growth.

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