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Business Operations Analyst
2 months ago
We are seeking a highly skilled Business Operations Analyst to join our team at Sanderson Recruitment Plc. As a Business Operations Analyst, you will play a critical role in ensuring the smooth operation of our corporate services.
Key Responsibilities- Investigate and analyze corporate incidents to identify root causes and develop plans to rectify issues.
- Collaborate with internal stakeholders, policyholders, advisors, and external clients to ensure effective communication and resolution.
- Develop and implement processes to ensure compliance with Life & Pensions Regulations, TCF principles, and Phoenix Remediation Frameworks.
- Take ownership of activity within individual corporate incidents to ensure agreed actions and timescales are met.
- Make decisions in accordance with incident procedures and regulatory guidelines to ensure customers are restored to their original position.
- Strong knowledge of Life and/or Pensions.
- Excellent communication and analytical skills.
- Proficient skills in MS Office Word and PowerPoint.
- Experience working within financial services and to FCA Guidelines.
- A competitive salary and benefits package.
- Opportunities for career development and growth within the company.
- A collaborative and dynamic work environment.
