Application Support Specialist

4 weeks ago


Ferndown, Dorset, United Kingdom Unicard Full time
Job Title: Application Support Engineer

Unicard is seeking an experienced Application Support Engineer to join our Operations team. As a key member of our support team, you will be responsible for investigating, resolving, and triaging issues, ensuring tickets are processed and resolved in accordance with customer SLAs and high service quality.

Key Responsibilities:
  • Investigate and resolve technical issues related to Unicard's software applications and hardware systems.
  • Manage and maintain Unicard's application systems, including ISAM and AMS management.
  • Provide technical support for printer and terminal issues, including troubleshooting, returns, shipping, and orders of new equipment and consumables.
  • Escalate issues and risks to Level 2 and Support Manager as necessary.
  • Provide out-of-hours on-call support to VIP customers.
  • Perform on-site support when required.
Requirements:
  • Service-desk experience.
  • Technical and application support experience.
  • Experience working in an ITIL-based team.
  • High competency in MS Office applications.
  • Holds a valid driver's license and has access to a vehicle.
  • Experience working within software development environments.
  • Understanding of technical languages such as XML, CSV, JSON, and SQL.
  • Experience with BI tools.
  • Able to identify and manage risk.
What We Offer:
  • Company-funded health cash plan.
  • Office in a central location with free parking.
  • Additional health cover.
  • Auto-enrolment for pension.
  • Regular team building and office events.
  • Career development opportunities.

  • IT Support Specialist

    3 weeks ago


    Ferndown, Dorset, United Kingdom Platinum Recruitment Consultancy Full time

    IT Support Role in Ferndown, DorsetJob Summary:We are seeking a skilled IT Support Specialist to join our busy team in Ferndown, Dorset. As a 2nd Line IT Engineer, you will be responsible for providing technical support to our 700+ active customers, working on-site and in the office.Key Responsibilities:Provide 2nd Line IT Support and field engineering...

  • IT Support Specialist

    3 weeks ago


    Ferndown, Dorset, United Kingdom Platinum Recruitment Consultancy Full time

    IT Support Role in Ferndown, DorsetJob Summary:We are seeking a skilled IT Support Specialist to join our busy team in Ferndown, Dorset. As a 2nd Line IT Engineer, you will be responsible for providing technical support to our 700+ active customers, working on-site and in the office.Key Responsibilities:Provide 2nd Line IT Support and field engineering...

  • IT Support Specialist

    2 weeks ago


    Ferndown, Dorset, United Kingdom Platinum Recruitment Consultancy Full time

    Job Role:Are you an experienced IT Support professional looking for a new challenge? Do you have a passion for delivering exceptional technical support and field engineering services?We are seeking a skilled 2nd Line IT Support specialist to join our team at Platinum Recruitment Consultancy. As a key member of our IT support team, you will be responsible for...

  • IT Support Specialist

    2 weeks ago


    Ferndown, Dorset, United Kingdom Platinum Recruitment Consultancy Full time

    Job Summary: We are seeking a skilled IT Support Specialist to join our team at Platinum Recruitment Consultancy. As a Technical Support Engineer, you will be responsible for providing exceptional support to our clients, resolving technical issues, and working collaboratively with our team to deliver high-quality services. Key Responsibilities:Assist clients...


  • Ferndown, Dorset, United Kingdom Liberation Group Full time

    We are seeking a skilled Kitchen Support Specialist to join our team at Liberation Group. As a Support Chef, you will play a vital role in ensuring the smooth operation of our kitchens.Our award-winning business operates around 150 pubs across the UK, serving fresh, locally sourced, and innovative menu options. We are looking for a Support Chef to assist our...


  • Ferndown, Dorset, United Kingdom Rubicon Recruitment Agency Full time

    Job Summary:We are seeking a highly organized and detail-oriented Conveyancing Support Specialist to join our Residential Property Department at Rubicon Recruitment Agency. As a key member of our team, you will provide administrative support to our conveyancing team, ensuring the smooth execution of property transactions.Key Responsibilities:Provide...


  • Ferndown, Dorset, United Kingdom Rubicon People Partnership Full time

    Job Summary:Rubicon People Partnership is seeking a highly organized and detail-oriented Conveyancing Support Specialist to join our Residential Property Department. As a key member of our team, you will be responsible for providing administrative support to our conveyancing team, ensuring the smooth execution of property transactions.Key...


  • Ferndown, Dorset, United Kingdom Rubicon Recruitment Agency Full time

    Job Summary:We are seeking a highly organized and detail-oriented Conveyancing Support Specialist to join our Residential Property Department at Rubicon Recruitment Agency. As a key member of our team, you will provide administrative support to our conveyancing team, ensuring the smooth execution of property transactions.Key Responsibilities:Provide...

  • IT Support Specialist

    2 weeks ago


    Ferndown, Dorset, United Kingdom Platinum Recruitment Consultancy Full time

    Job Opportunity:Are you a skilled IT professional looking for a new challenge? Do you have experience in 2nd Line IT support and field engineering? We have an exciting opportunity for a Technical Support Engineer to join our team at Platinum Recruitment Consultancy.About the Role:We are seeking a highly motivated and organized individual to provide technical...


  • Ferndown, Dorset, United Kingdom Rubicon Recruitment Agency Full time

    Job Summary:Rubicon Recruitment Agency is seeking a highly organized and detail-oriented Conveyancing Support Specialist to join our team in the Residential Property Department. As a key member of our team, you will be responsible for providing administrative support to our conveyancing team, ensuring the smooth operation of our property transactions.Key...


  • Ferndown, Dorset, United Kingdom Rubicon People Partnership Full time

    Job Title: Support EngineerAbout the Role:We are seeking a highly skilled Support Engineer to join our team at Rubicon People Partnership. As a Support Engineer, you will play a vital role in investigating and resolving technical issues, managing application systems, and providing exceptional customer service.Key Responsibilities:- Investigate and...

  • Dental Specialist

    1 month ago


    Ferndown, Dorset, United Kingdom Rodericks Dental Full time

    Role OverviewRodericks Dental is seeking a skilled and dedicated International Dentist to join our thriving team at Ferndown Dental Practice. As a key member of our clinical team, you will have the opportunity to work with a diverse range of patients and contribute to the delivery of high-quality dental care.Key ResponsibilitiesPrivate opportunity and...

  • Dental Specialist

    1 month ago


    Ferndown, Dorset, United Kingdom Rodericks Dental Full time

    Role OverviewRodericks Dental is seeking a skilled and dedicated International Dentist to join our thriving team at Ferndown Dental Practice. As a key member of our clinical team, you will have the opportunity to work with a diverse range of patients and contribute to the delivery of high-quality dental care.Key ResponsibilitiesPrivate opportunity and...


  • Ferndown, Dorset, United Kingdom Social Care and Education Jobs Limited Full time

    Job Title: Senior Night Support WorkerWe are seeking a compassionate and supportive individual to join our team as a Senior Night Support Worker. As a key member of our multi-disciplinary team, you will play a vital role in providing exceptional care and support to young adults with special education needs.About the Role:As a Senior Night Support Worker, you...


  • Ferndown, Dorset, United Kingdom Social Care and Education Jobs Limited Full time

    Job Title: Senior Night Support WorkerWe are seeking a compassionate and supportive individual to join our team as a Senior Night Support Worker. As a key member of our multi-disciplinary team, you will play a vital role in providing exceptional care and support to young adults with special education needs.About the Role:As a Senior Night Support Worker, you...


  • Ferndown, Dorset, United Kingdom Social Care and Education Jobs Limited Full time

    Job Title: Senior Night Support WorkerWe are seeking a compassionate and supportive individual to join our team as a Senior Night Support Worker. As a key member of our multi-disciplinary team, you will play a vital role in providing exceptional care and support to young adults with special education needs.About the Role:As a Senior Night Support Worker, you...

  • IT Support Specialist

    4 weeks ago


    Ferndown, Dorset, United Kingdom Resource Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team at Resource Recruitment. As an IT Support Engineer, you will be responsible for providing effective IT assistance across all aspects of the business, including hardware and software support for end users and support for the IT infrastructure and services.Key...

  • IT Support Specialist

    4 weeks ago


    Ferndown, Dorset, United Kingdom Resource Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team at Resource Recruitment. As an IT Support Engineer, you will be responsible for providing effective IT assistance across all aspects of the business, including hardware and software support for end users and support for the IT infrastructure and services.Key...

  • IT Support Specialist

    3 weeks ago


    Ferndown, Dorset, United Kingdom Platinum Recruitment Consultancy Full time

    IT Support Role in Ferndown, DorsetWe are seeking a skilled IT Support professional to join our team in Ferndown, Dorset. As a 2nd Line IT Support role, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and delivering onsite installations.Key Responsibilities:Provide technical support to clients via phone,...

  • IT Support Specialist

    3 weeks ago


    Ferndown, Dorset, United Kingdom Platinum Recruitment Consultancy Full time

    IT Support Role in Ferndown, DorsetWe are seeking a skilled IT Support professional to join our team in Ferndown, Dorset. As a 2nd Line IT Support role, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and delivering onsite installations.Key Responsibilities:Provide technical support to clients via phone,...