Medical Support Assistant

7 days ago


Hereford, Herefordshire, United Kingdom Hereford Medical Group Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our secretarial team at Hereford Medical Group. As a Secretarial Administrator, you will play a vital role in supporting our team by completing less complex tasks, allowing our staff to focus on providing high-quality patient care.

Key Responsibilities
  • Coordinate and process SARS requests, verify information, and update spreadsheets for processing.
  • Manage SBAR and District Nurse Communications, ensuring timely and accurate information exchange.
  • Perform Docman tasks, including sending patient summaries and managing electronic records.
  • Process Diabetic Specialist Nurse Referrals, E-mail Monitoring, and Managing Telephone Enquiries.
  • Scan notes for reports and SARS, and raise invoices as required.
  • Perform Physio referrals, basic paperwork, and EMIS tasks.
  • Manage Diabetes Prevention Referrals, Queries regarding waiting times, Healthy Lifestyle Referrals, Falls Clinic Referrals, and Semen Analysis.
  • Update Choose & Book worklists and pull notes for deductions/SARS.
  • Process Department of Works and Pensions Reports and LG Notes management at QH.
Requirements
  • A good standard of general education, including English and Maths at GCSE level or equivalent.
  • A demonstrable commitment to professional development.
  • Experience of dealing with medical paperwork and working with computer packages.
  • Desirable: Experience of EMIS clinical system, working in a GP practice or primary care environment, and telephone switchboard operation.
What We Offer

Hereford Medical Group is a people-centered organization, caring for a population of approximately 49,000 patients. We offer a range of benefits, including 25-30 days annual leave entitlement, on-site Occupational Health Services, and access to a generous NHS pension scheme.

We are committed to providing high-quality and compassionate primary care. If you are a motivated and organized individual who is passionate about delivering excellent patient care, we encourage you to apply for this exciting opportunity.



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