Store Manager FTC 12 Months
4 weeks ago
We are seeking a highly skilled and experienced Floor Manager to join our team at River Island, Retail. As a key member of our management team, you will be responsible for driving sales and customer engagement, leading a team of retail professionals, and ensuring exceptional customer service.
Key Responsibilities:- Drive omni-channel sales and data capture through delivering exceptional customer service
- Increase conversion through customer engagement and product knowledge
- Inspire customers using verbal and visual engagement with our products
- Achieve and enhance brand standards, including strong visuals
- Support achieving targets and drive key results through implementing strategic actions
- Use reports to make commercial and financial decisions that increase profit
- Be aware of cost control, how to drive and protect profit
- Be fully responsible for all areas of retail risk and health & safety
- Coach and develop talent, driving succession and creating strong teams
- Support the management team and take accountability in their absence
- Lead a team by motivating and encouraging teamwork to achieve goals
- Manage performance and give in-the-moment feedback
- Implement and delegate tasks with close follow-up, leading by example with a hands-on approach
- Ability to operate within different roles
- Recognize and adjust to change
- Ability to learn quickly, thoroughly, and deliver detail
- Able to manage challenges and pressure, adjusting quickly to changing circumstances and finding solutions supported by management
- Adaptability to variation in work, requiring multi-skilling
- Fast-paced and purposeful approach
- Deliver 100% compliance with all Company policies and processes
- Implement company decisions and take responsibility
- Seek advice from line Manager/ expert and utilize team input when required
- Be well-organized and capable of planning efficiently to deliver results
We are looking for a highly motivated and experienced individual who can lead our team to success. If you have a passion for retail, excellent leadership skills, and a drive to deliver exceptional customer service, we want to hear from you.
What We Offer:- Generous 50% staff discount and uniform allowance
- RI Rewards - reducing Islanders' everyday expenses through discounts, benefits, financial advice, wellbeing solutions, and more
- Island culture - stores fitted with Kindness Cupboards to support Islanders with basic food and hygiene products if needed
- Family Hub - every family is unique, we support Islanders with all different family setups, enhanced maternity, paternity, adoption, and fertility treatment
- Giver Island - give as you earn scheme, a 'Giver Island' day each year, and matched funding
- Opportunities - progression focus throughout Retail & Head Office, support with upskilling skills through on-the-job training and qualifications
- Pension - a contributory private pension scheme
- Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays, and the option to buy additional holiday
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
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Store Operations Manager
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Durham, Durham, United Kingdom River Island, Retail Full timeJob Title: Floor Manager FTC 12 MonthsWe are seeking a highly skilled and experienced Floor Manager to join our team at River Island, Retail. As a key member of our management team, you will be responsible for driving sales and customer engagement, leading a team of sales associates, and ensuring exceptional customer service.Key Responsibilities:Drive...
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Store Operations Manager
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Durham, Durham, United Kingdom River Island, Retail Full timeJob Title: Floor Manager FTC 12 MonthsWe are seeking a highly skilled and experienced Floor Manager to join our team at River Island, Retail. As a key member of our management team, you will be responsible for driving sales and customer engagement, leading a team of sales associates, and ensuring exceptional customer service.Key Responsibilities:Drive...
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