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Energy Sourcing Specialist
2 months ago
TotalEnergies is committed to delivering innovative energy solutions. Our Energy Management team provides market-leading energy sourcing and risk management services for UK customers.
We are seeking an experienced Energy Management Customer Manager to join our team. This role will oversee the service offering wholesale market access to the UK flexible customer base and provide industry-leading energy market reports to customers.
The successful candidate will have commercial experience in an energy trading role with exposure to live commodity markets. They will be responsible for managing two Energy Management analysts and ensuring the live market desk is open to customers.
The ideal candidate will have strong skills in accuracy, daily process checks, and process enhancement. They will also be proficient in the use of Reuters and energy monitoring tools.
As a key member of our team, the Energy Management Customer Manager will contribute to innovation in customer materials and customer engagement. They will work closely with other teams, including Trading, Sales, and Risk Control, to deliver exceptional customer service.
We offer a competitive salary, bonus scheme, and a range of benefits, including a pension scheme, life assurance, and private healthcare.
Our company values respect for each other and creating an inclusive environment where everyone can express and develop their potential. We are committed to diversity and inclusion and welcome applications from candidates from diverse backgrounds.
Key Responsibilities:
- Ownership of the service offering wholesale market access to the UK flexible customer base
- Oversee the production and timely distribution of industry-leading energy market reports
- Represent TotalEnergies at energy industry workgroups and seminars
- Ensure the live market desk is open to customers and provide market-leading market information/price
- Work with customers on the phone, email, or other channels to provide best price and position information
- Ensure SLAs are maintained for customers and internal stakeholders
Requirements:
- Commercial experience in an energy trading role with exposure to live commodity markets
- Strong skills in accuracy, daily process checks, and process enhancement
- Proficient in the use of Reuters and energy monitoring tools
- Confident personality with the ability to efficiently interact with other teams and external counterparts and customers