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Front of House Supervisor

2 months ago

Croydon, Greater London, United Kingdom German Doner Kebab Full time

Job Summary

We are seeking a highly motivated and experienced Front of House Supervisor to join our team at German Doner Kebab. As a key member of our restaurant management team, you will be responsible for ensuring exceptional guest service, maintaining high standards of quality control, and driving sales and profit growth.

Key Responsibilities

  • Lead and manage the Front of House team to deliver outstanding guest service and maintain a clean and welcoming environment.
  • Oversee and manage the Front of House area, including supervising staff, managing inventory, and maintaining stock levels.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase revenue.
  • Collaborate with the General Store Manager to coordinate all aspects of the Front of House, including staff scheduling, training, and performance management.
  • Monitor and maintain high standards of quality control, hygiene, and health and safety.
  • Prepare cash drawers, manage petty cash, and perform other administrative tasks as required.
  • Attend training and meetings as required by German Doner Kebab or the Franchisee.

Requirements

  • Proven working experience as Supervisor/Duty Manager within the Food Industry.
  • Demonstrated experience in guest service management.
  • Extensive guest care knowledge.
  • Proficiency in English.
  • Computer literacy and familiarity with POS systems.
  • Strong leadership, motivational, and people skills.
  • Financial management skills.

What We Offer

As a Front of House Supervisor at German Doner Kebab, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of our restaurant. We offer a competitive salary, opportunities for career growth and development, and a fun and supportive work environment.