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Front of House Operations Manager

4 weeks ago

Croydon, Greater London, United Kingdom German Doner Kebab Full time

Job Summary

We are seeking a highly skilled and experienced Front of House Operations Manager to join our team at German Doner Kebab. As a key member of our management team, you will be responsible for leading our Front of House operations and ensuring that our guests receive exceptional service.

Key Responsibilities

  • Lead and manage the Front of House team to deliver exceptional guest service and maintain high standards of quality control, hygiene, and health and safety.
  • Oversee and manage the Front of House area, including supervising staff, managing inventory, and maintaining a clean and organized environment.
  • Develop and implement strategies to improve guest satisfaction, increase sales, and drive business growth.
  • Collaborate with the General Store Manager to coordinate all aspects of the Front of House, including staff scheduling, training, and performance management.
  • Monitor and analyze sales data, guest feedback, and other key performance indicators to inform business decisions and drive improvement.
  • Ensure compliance with all relevant laws, regulations, and company policies, including food safety and health and safety rules and regulations.

Requirements

  • Proven experience as a Front of House Manager or Supervisor in a fast-paced restaurant environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work effectively in a team environment and lead by example.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Proficiency in English and computer literacy, with experience using POS systems.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced Front of House professional looking for a new challenge, please apply today.