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Client Services Manager

2 months ago

Bury St, Suffolk, United Kingdom Liberty Full time
Service Delivery Manager Position

We are seeking a dedicated Service Delivery Manager to lead our diverse teams in service, repair, and installation operations. In this role, you will be tasked with ensuring the smooth execution of service contracts, monitoring operational metrics, and supporting installation projects in the designated regions.

Key Responsibilities:

  • Oversee Contract Supervisors, Field Personnel, and Administrative Staff
  • Guarantee effective oversight and management of all operational activities
  • Prepare financial assessments, negotiate variations, and manage invoicing for completed services
  • Enhance performance management strategies

Qualifications:

  • City & Guilds, NVQ Level 2, or equivalent in a relevant technical or managerial field
  • Knowledge of gas regulations
  • Valid driving license
  • Experience in contract management
  • Strong commercial awareness

Perks:

  • Company Vehicle with Fuel Card
  • Pension Plan
  • 25 Days of Annual Leave plus Public Holidays
  • Cycle to Work Initiative

Become a part of our organization and take advantage of a variety of benefits that support a fulfilling career.