Technical Service Representative

3 weeks ago

High Wycombe, Buckinghamshire, United Kingdom Obscurant Recruitment Solutions Ltd Full time

Job Summary:

We are seeking a highly skilled and motivated Customer Support Technician to join our team at Obscurant Recruitment Solutions Ltd. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and distributors across the globe.

Key Responsibilities:

  • Provide technical support via various communication channels to clients and distributors.
  • Utilize logical troubleshooting skills to resolve complex technical issues.
  • Work effectively in a fast-paced environment with minimal supervision.
  • Develop and maintain a strong understanding of our products and services.
  • Collaborate with internal teams to ensure seamless support delivery.

Requirements:

  • Strong customer service background with a technical interest or relevant IT experience.
  • Excellent written and verbal communication skills.
  • Proficient writing technique and ability to grasp new concepts quickly.
  • Self-motivated and able to work independently.
  • Full UK driver's license.

What We Offer:

  • Basic salary up to £29,000 depending on experience.
  • Quarterly bonus.
  • Excellent benefits package, including healthcare, 33 days holiday, enhanced pension, childcare vouchers, and career progression opportunities.

About Us:

Obscurant Recruitment Solutions Ltd is a growing business that values innovation and customer satisfaction. We offer a dynamic and supportive work environment that fosters career growth and development.

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