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Night Team Leader

2 months ago

Bournemouth, Bournemouth, United Kingdom Village Hotels Full time
About Village Hotels

Village Hotels is a dynamic and innovative hospitality company that prides itself on delivering exceptional customer service and creating a unique experience for its guests.

Job Summary

We are seeking a highly skilled and motivated Night Team Leader to join our team at Village Hotels. As a Night Team Leader, you will play a crucial role in ensuring that our hotel operations run smoothly and efficiently during the night shift.

Key Responsibilities
  • Lead and Motivate Your Team: As a Night Team Leader, you will be responsible for leading and motivating your team to deliver exceptional customer service and maintain high standards of quality and safety.
  • Operational Excellence: You will be responsible for ensuring that all hotel operations are running smoothly and efficiently during the night shift, including front desk, housekeeping, and food and beverage services.
  • Problem-Solving and Decision-Making: You will be required to think on your feet and make sound decisions to resolve any issues that may arise during the night shift.
  • Communication and Collaboration: You will be responsible for communicating effectively with your team, other departments, and guests to ensure seamless service delivery.
Requirements
  • Strong Leadership Skills: You will need to have strong leadership skills to motivate and lead your team to deliver exceptional customer service.
  • Operational Experience: You will need to have experience in a similar operational role, preferably in the hospitality industry.
  • Problem-Solving and Decision-Making Skills: You will need to have strong problem-solving and decision-making skills to resolve any issues that may arise during the night shift.
  • Excellent Communication Skills: You will need to have excellent communication skills to communicate effectively with your team, other departments, and guests.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including a range of perks and rewards.
  • Opportunities for Career Development: We offer opportunities for career development and growth, including training and development programs.
  • Collaborative and Supportive Work Environment: We offer a collaborative and supportive work environment that encourages teamwork and collaboration.