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    4 weeks ago

    London, Greater London, United Kingdom CIRCLE Full time

    About the RoleCircle is a financial technology company at the forefront of the emerging internet of money, where value can flow like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This groundbreaking new internet layer opens up previously unimaginable possibilities for payments, commerce, and markets that...

Senior Solutions Engineer II, Europe Region

2 months ago

London, Greater London, United Kingdom CIRCLE Full time

Circle stands at the forefront of financial technology, revolutionizing the way value is exchanged across the globe. Our innovative infrastructure, including USDC — a blockchain-based dollar — empowers businesses, institutions, and developers to leverage groundbreaking advancements in the financial landscape.

Your Role:

At Circle, we prioritize transparency and reliability in our operations. As we expand into key jurisdictions, our focus on speed and efficiency drives our success. Our values — Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity — guide our team in a dynamic remote environment where collaboration is key. You will be immersed in the world of solution engineering, working closely with our regional business team. Here’s what you will be engaged in:

  • **Shape the Future of Web3:** Collaborate with influential companies in the region to create effective client solutions in the Web3 space.
  • **Illuminate Client Journeys:** Guide clients through technical intricacies, ensuring they maximize Circle's offerings before and after sales.
  • **Hands-on Workshops:** Facilitate design thinking sessions to help clients articulate their Web3 objectives and envision new value propositions.
  • **Demonstrate Value:** Develop tailored demonstrations and visual aids that highlight the capabilities of Circle's technology in the evolving Web3 landscape.
  • **Insight Sharing:** Collaborate with our Product and Engineering teams to contribute to the development of innovative Web3 solutions.
  • **Forge Partnerships:** Build and maintain strong relationships with leading partners and clients, supporting their success with Circle's advanced products.

Key Responsibilities:

  • Work closely with Circle's Business Development team, managing the technical and solution aspects of client interactions.
  • Clearly communicate Circle's product offerings to potential clients, ensuring they understand how our solutions align with their needs.
  • Lead technical discovery sessions to accurately capture client requirements.
  • Drive client success by designing solutions and collaborating across departments to address product limitations.
  • Partner with product and engineering teams to prioritize and resolve product gaps.
  • Collaborate with Circle's client success team to oversee all technical aspects post-sales.
  • Gather and communicate market feedback to keep our product and engineering teams informed.
  • Maintain an internal knowledge base regarding our existing and upcoming products.
  • Represent the solutions engineering team at significant industry events, enhancing Circle's reputation.
  • Support the Global Solutions Engineering team with various internal projects.

Core Values:

  • **Multistakeholder:** Commitment to our customers, shareholders, employees, and local communities.
  • **Mindful:** Respectful and attentive, with a focus on detail.
  • **Driven by Excellence:** Relentlessly pursuing excellence and refusing to accept mediocrity.
  • **High Integrity:** Upholding open communication and high ethical standards.

Qualifications:

  • Over 7 years of experience in roles such as Solutions Engineer, Sales Engineer, Solutions Architect, or Product Manager, ideally within a B2B SaaS or FinTech context.
  • Ability to simplify complex concepts.
  • Strong communication and storytelling skills, effective in both individual and group settings.
  • Creative problem-solving abilities, always seeking optimal outcomes.
  • Proven client-centric approach, recognized as a reliable partner for sales and product teams.
  • Experience in designing and validating technical solutions for large enterprises.
  • Proficient in API testing, database querying, and technical flow design.
  • History of collaboration with developers on SaaS product integration.
  • Leadership experience is a plus, with a knack for cross-departmental collaboration.
  • Interest in blockchain solutions and FinTech is advantageous.
  • Entrepreneurial mindset, thriving in fast-paced environments and valuing strong relationships.
  • Willingness to travel regularly (up to 25%) for external events and partner/customer meetings across Europe.
  • Familiarity with Google Suite, Slack, and Macbook is preferred.

Circle is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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