Senior Market Insights Manager
4 weeks ago
We are seeking a highly skilled Market Insights Manager to join our growing CX team at Harnham. As a key member of our team, you will be responsible for carrying out core research across customer data, panel data, and survey data to build a customer-centric culture across the business.
You will work with a variety of different data sources, including internal data, public data, and self-serve data, to gather key insights and present them back to different stakeholders. Your expertise in mixed methods research, including both quantitative and qualitative techniques, will be essential in driving business decisions.
Key responsibilities will include:
- Designing and executing research studies to inform business decisions
- Analyzing and interpreting complex data sets to identify key trends and insights
- Developing and maintaining relationships with stakeholders to ensure effective communication of research findings
- Staying up-to-date with industry trends and best practices in market research
We are looking for a highly motivated and experienced Market Insights Manager who is passionate about customer research and has a strong background in statistical tools such as SPSS, Q Market Research, R, or similar. If you are a detail-oriented and analytical individual who is able to work independently and as part of a team, we would love to hear from you.
What we offer:
- A competitive salary of up to £55,000 plus car allowance
- A fully remote working arrangement
- The opportunity to grow and develop your career in a dynamic and supportive environment
About Harnham:
Harnham is a leading retail company operating across the UK and Europe. We are committed to delivering exceptional customer experiences and are seeking a talented Market Insights Manager to join our team.
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