Customer and Market Insights Strategist

4 weeks ago


Liverpool, Liverpool, United Kingdom Matalan Full time

About Matalan

Matalan is a retail industry innovator, continuously evolving and disrupting the market. Learn more about our journey and how we stay ahead of the curve.

As a high-volume applicant response is anticipated, the post may close before the specified closing date. We encourage interested candidates to apply promptly.

Key Responsibilities:

  • Develop and deliver actionable insights to inform business strategy and decision-making, driving a customer-centric culture.
  • Utilize market and customer behavior data to inform business strategy and decision-making.
  • Collaborate with Trading teams to ensure market data and insights are timely and relevant to strategy planning needs.
  • Manage relationships with market data agencies and build a strong team with insight and data peers.

About You

  • Passion for markets, retail, and data analysis.
  • Familiarity with large market intelligence datasets, including Kantar Worldpanel, GfK POS tracking, and EDITED.
  • Strong statistical background, with proficiency in statistical tools like SPSS, DisplayR, and Q Market Research.
  • Higher education qualification in maths, statistics, economics, data science, or business analytics, or equivalent career experience.

Benefits

We offer competitive salaries and a range of benefits, including:

  • 20% staff discount, increasing with length of service.
  • Thrive Recognition Scheme.
  • Wellbeing support provided by the Retail Trust.
  • Life Assurance.
  • Retail Rewards platform offering discounts for other retailers.
  • Pension Scheme.
  • Access to a wide range of career development opportunities.


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