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Operations Coordinator

2 months ago

Carlisle, Cumbria, United Kingdom Northern Security Limited Full time
Job Summary

Northern Security Limited is seeking a highly skilled Operations Coordinator to join our team. As a key member of our operations department, you will be responsible for the forward planning and coordination of our security officers across the company.

Key Responsibilities:
  • Rotational Planning: Develop and implement rotational plans to ensure optimal resource allocation and meet customer contractual commitments.
  • Employee Management: Manage and supervise the Control Room team, ensuring seamless day-to-day operations and effective communication with employees and customers.
  • Customer Relationship Management: Build and maintain strong relationships with customers, ensuring their unique service delivery requirements are met and exceeded.
  • Reporting and Analysis: Develop and deliver meaningful reporting solutions to support business operations and decision-making.
  • Recruitment and Succession Planning: Collaborate with HR and Operations Management to identify recruitment needs and succession planning goals.
Requirements:
  • Extensive experience in system-based roster planning, preferably in a security or manned resourcing environment.
  • Strong administrative skills, with the ability to prioritize multiple tasks simultaneously.
  • Excellent people management skills, with the ability to engage with colleagues and customers at all levels.
What We Offer:

Northern Security Limited offers a competitive salary of £27,000 - £30,000 per annum, as well as opportunities for career growth and professional development.