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International Logistics Coordinator

2 months ago

Ipswich, Suffolk, United Kingdom TIME Appointments Ltd Full time

**Job Summary**

Time Appointments Ltd is seeking a highly skilled Freight Forwarder to join our team. As a key member of our operations team, you will be responsible for sourcing, quoting, and securing new business from direct customers and freight forwarders to increase business turnover and profit.

**Key Responsibilities:**

  • Proactively identify new business opportunities and develop strategies to drive growth and revenue.
  • Prepare and provide quotes to customers in a timely and efficient manner, ensuring accurate pricing and delivery schedules.
  • Plan and coordinate all aspects of collections and deliveries across Europe, ensuring seamless communication with customers and stakeholders.
  • Manage customs processes for the import and export of customer goods, ensuring compliance with regulations and company standards.
  • Maximize gross profit on all work by negotiating prices with carriers and managing insurance claims.
  • Provide excellent customer service, ensuring timely updates and effective communication throughout the logistics process.
  • Collaborate with the accounts team to manage and resolve invoice and account queries.
  • Develop and maintain strong relationships with customers and third-party partners to ensure smooth operations and meet deadlines.
  • Provide out-of-hours coverage and holiday support to ensure business continuity.

**Requirements:**

  • At least 2 years' experience in a similar role, with a strong understanding of international logistics and freight forwarding.
  • Multi-freight system experience is highly desirable.
  • Excellent communication and negotiation skills, with the ability to build strong relationships with customers and stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and business growth.