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Client Relations Coordinator
3 months ago
Customer Relations Specialist
Lloyd Recruitment Limited is seeking a skilled Customer Relations / Complaints Advisor to enhance our client's operations.
We are interested in candidates who possess a solid background in a regulated setting, along with experience in Relations, Complaints, or Collections.
The ideal candidate will demonstrate exceptional listening abilities and exhibit empathy and understanding in all interactions.
Key Responsibilities:
- Manage customer inquiries and resolve complaints effectively.
- Maintain a high level of professionalism and customer service.
- Document and track customer interactions and feedback.
Qualifications:
- Proven experience in customer relations or a similar role.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
We look forward to welcoming a dedicated professional who can contribute positively to our client's success.
