Legal Team Coordinator

3 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Marks and Spencer Full time
Job Title: Legal Team Support Coordinator

About the Role

We are seeking a highly skilled and experienced Legal Team Support Coordinator to join our team at Marks and Spencer. As a key member of our operations team, you will play a critical role in supporting the delivery of excellent customer service and operational excellence across our stores.

Key Responsibilities

  • Deliver exceptional customer service by putting the customer first and ensuring that all customer interactions are handled with professionalism and courtesy.
  • Support the delivery of operational excellence by ensuring that all processes and tasks are delivered in line with business expectations.
  • Work closely with the store leadership team to identify opportunities for improvement and implement changes to drive business results.
  • Provide coaching and feedback to colleagues to support their development and growth.
  • Use data and analytics to inform decision-making and drive business results.
  • Maintain a safe and legal store environment by ensuring that all health and safety procedures are followed and that all colleagues are aware of their responsibilities.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively as part of a team.
  • Good knowledge of commercial operations, brilliant basics, and operational excellence.
  • Current working knowledge of all VM principles.
  • Good level of digital capability and ability to access and utilize relevant systems.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The opportunity to work with a leading retailer and make a real difference to our customers and colleagues.

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