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Program Manager

2 months ago

London, Greater London, United Kingdom Mastek Full time
Job Overview

Mastek is seeking a highly skilled Program Manager to lead our Oracle Program Management team. As a Program Manager, you will be responsible for overseeing the successful execution of Oracle programs, ensuring timely delivery, and maintaining strong relationships with stakeholders.

Key Responsibilities
  • Stakeholder Management
    • Develop and maintain strong relationships with Executive Sponsors, Programme Directors, Business Heads, Oracle CSM, Oracle PSM, and Directors of other partners.
    • Lead and review fulfillment of resource needs for the projects.
    • Final authority to onboard/offboard resources, any resource movement across shores.
  • Gross Profit Margins
    • Ensure programs are executed within timelines, efforts, and budget (within sales gross profit margins/agreed profit margins).
    • Responsible for month-on-month revenue and resource forecast till program closure and ensure minimum to no variance.
  • Successful Contract Execution
    • Detailed understanding of every clause in the contract.
    • Review Bill of Materials, SOW, and ITT responses as part of handover along with PM's and SA's.
    • Review other key elements and ensure the team operates within these scope elements.
  • Escalation and Dispute Management
    • Handle program-level escalations.
    • Appraise vertical leader and account manager on all critical escalations.
    • Coordinate with vertical leader, account manager, customer, and legal team for dispute management which involves commercial discussion/negotiations.
  • Value Creation
    • Going beyond SOW without compromising GP%.
    • Review of VBA Reports/KPIs and guide team on fine-tuning messaging.
Requirements

To be successful in this role, you will need:

  • Excellent stakeholder management skills.
  • Strong understanding of Oracle programs and contract execution.
  • Ability to lead and manage cross-functional teams.
  • Excellent communication and negotiation skills.
  • Ability to analyze complex data and make informed decisions.
What We Offer

Mastek offers a competitive salary and benefits package, as well as opportunities for professional growth and development.