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Sports Travel Consultant

2 months ago

Leeds, Leeds, United Kingdom Gray Dawes Travel Full time
{"title": "Sports Travel Consultant", "description": "Job Summary

Gray Dawes Travel is a leading global travel management company seeking an experienced Sports Travel Consultant to join our team in Leeds.

We are looking for a skilled professional to respond to enquiries from key sports clients, providing informative advice, group or individual quotes, and options to deliver exceptional service.

The ideal candidate will have a strong understanding of the travel industry, excellent communication skills, and the ability to work flexibly in a hybrid environment.

Key Responsibilities
  • Handle enquiries and reservations from clients, ensuring timely responses and adherence to client travel policies.
  • Process e-tickets and travel documentation in accordance with client profiles.
  • Offer advice and options for each itinerary, including cost-effective travel solutions.
  • Provide accurate information on excess baggage, visa, and passport requirements, health, and vaccinations.
  • Carry out thorough research to ensure the best possible service for each client.
  • Offer ancillary services such as car hire, hotels, private car transfers, parking, and baggage confirmations.
  • Check bookings for accuracy and alternative fare savings.
  • Provide training, advice, and support to new team members.
Requirements
  • Experience in business and group travel.
  • Effective telephone and verbal reasoning skills.
  • Strong customer service skills with a focus on delivering exceptional service.
What We Offer
  • Competitive annual leave and bank holidays.
  • Hybrid working arrangement.
  • Private healthcare.
  • Group Life Cover.
  • EAP Scheme.
  • Pension Scheme.
  • Travel Discounts.
  • Shopping discounts.
  • Christmas Savings Scheme.
  • Season Ticket Loan.
", "lang_code": "en"}