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Spa Operations Manager

2 months ago

Richmond Surrey, United Kingdom Harbour Hotel Richmond Full time

About the Role

We are seeking an exceptional Spa Operations Manager to join the team at Harbour Hotel Richmond. This is a full-time role, offering a competitive salary.

Key Responsibilities

  • Assist the Spa Manager in overseeing the day-to-day operations of the spa and leisure facilities.
  • Lead and motivate the team to ensure consistency in customer service.
  • Develop and implement strategies to drive sales and revenue growth.
  • Collaborate with the management team to achieve business objectives.
  • Ensure compliance with health and safety regulations and company policies.

Requirements

  • NVQ Level 2 & 3 Beauty qualified with Temple Spa and Elemis training and experience.
  • Previous experience in a similar environment with fitness, leisure, and beauty facilities in a management role.
  • Excellent personal presentation, business acumen, and sales awareness.
  • Passion for health and fitness.

What We Offer

  • Competitive salary.
  • Meals included while on duty.
  • Sophisticated and unique uniforms designed for Harbour Hotels.
  • Opportunities for career progression and professional development.

About Us

Harbour Hotels is a collection of prestigious hotels nestled in beautiful locations across the South. Our luxury portfolio spans coastal, country, and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

Harbour Hotel Richmond is home to our HarSpa & Club, featuring 13 treatment rooms, a 20-metre indoor pool, and a state-of-the-art gym.