Senior Spa Manager

2 weeks ago

Surrey, United Kingdom Warner Leisure Hotels Full time

At Warner Leisure Hotels, we are seeking a highly skilled and experienced Spa Team Lead to join our team at The Runnymede.

Key Responsibilities:

  • Manage a small team of therapists to provide professional massages, therapies, and beauty treatments to our guests using our Temple Spa range.
  • Oversee the spa environment and treatment diary, ensuring maximum opportunities for guests to enjoy our facilities and get the best out of their stay.
  • Lead by example, participating in carrying out treatments throughout the week and coaching team members to thrive.
  • Develop and implement strategies to maximise sales opportunities and manage costs in line with the spa budget.
  • Collaborate with the team to create an exceptional, quality experience within the spa, ensuring excellent communication and customer service.

Requirements:

  • Proven experience in a spa management or leadership role, with a strong understanding of massage and beauty treatments.
  • Excellent financial management skills, with the ability to set targets and manage costs effectively.
  • Strong leadership and communication skills, with the ability to motivate and develop team members.
  • Able to work in a fast-paced environment, adapting quickly to changing requirements and priorities.

About Warner Leisure Hotels:

We are committed to creating a fully inclusive, diverse, and equitable workplace, where everyone feels valued and supported. We welcome applications from all backgrounds and encourage under-represented groups to apply.

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