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Network Operations Specialist

2 months ago

Birmingham, Birmingham, United Kingdom SCC Full time
About the Role

We are seeking a highly skilled Network Operations Specialist to join our team at SCC.

Key Responsibilities
  • Manage and own the functional operation of Switches, Firewalls and Routers within the environment.
  • Perform Firewall Configuration, troubleshooting and Administration.
  • Monitor and maintain switching infrastructure to agreed service levels.
  • Manage incidents and problems appropriately within agreed service levels.
  • Create and perform authorized changes to customer environments, attending CABs where necessary.
  • Complete software and hardware upgrades periodically.
  • Ensure technical documentation is completed and updated to professional standards.
  • Contribute to the continuous improvement programs of all technology platforms across the Data centre.
  • Assist with the acceptance into service into operational support for all new implementations and enhancements/upgrades.
  • Contribute to delivering team performance.
  • Cover on call as part of a team rota.
Requirements
  • Determined, can-do attitude.
  • Ability to work on own as well as part of a team.
  • Meticulous approach, effective written and oral communicator.
  • Proven network management skills.
  • Ability to work in a fast paced, deadline intensive environment.
  • Excellent customer service and organisation skills.
About SCC

We are a leading IT company that offers a range of benefits, including a competitive salary, company car/car allowance, and a broad flexible benefits scheme.

We are committed to creating an inclusive workplace and offer opportunities for career development and life-long learning.