Administrative Officer

2 weeks ago


Workington, Cumbria, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time

About the Role

We are seeking an experienced Administrative Officer to join our team in the Community Learning Disability Team. The successful candidate will have a strong background in administration and excellent communication skills.

Key Responsibilities

  • Provide administrative support to the team, including handling enquiries, arranging clinics and meetings, and typing/formatting assessments, letters and reports.
  • Process referrals, discharges and confidential patient information within the Rio electronic system.
  • Work as part of an admin team, sharing and supporting the workload.
  • Provide agreed levels of support to the service to maintain cover in the absence of other administrative staff.
  • Undertake additional duties as directed by the Admin pathway coordinators.

Requirements

  • General Level of Education to O-Level/GCSE or equivalent
  • Word-processing skills at Level 3 (OCR/RSA Level 3 (or the equivalent) qualification(s) in a relevant subject, plus relevant experience)
  • NVQ Level 3 in either Business Administration or Customer Care
  • Previous administrative/secretarial experience
  • Experience working with software packages including Microsoft Word, Excel, PowerPoint, and Patient Information Systems (RiO)
  • Knowledge of NHS Policies and Procedures

About Us

We are a dynamic and caring organization that values our staff and strives to provide a supportive and inclusive work environment. We are committed to delivering high-quality patient care and are seeking individuals who share our values and are passionate about making a difference.



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