Cafe Manager

3 weeks ago


West London, United Kingdom Claridge's Full time
Supervisor Opportunity at Claridge's

We are seeking a driven and passionate individual to join our ArtSpace Cafe team at Claridge's, a renowned art deco icon in the heart of Mayfair.

As a Supervisor, you will be responsible for creating memorable experiences for our guests, ensuring prompt and professional service, and assisting and training the ArtSpace Cafe team. You will also be in charge of the Cafe when required and ensure that licensing laws and health and safety legislation are adhered to.

To be successful in this role, you will demonstrate genuine dedication to Claridge's and a commitment to consistent quality in our product and service. You will provide intuitive service, with absolute understanding of our guests' needs, and create exceptional service experiences that result in lasting memories.

You will be motivated, creative, and have worked in a similar role. You will be passionate about coffee, coffee origins, and coffee making, and have a passion for food and quality products. You will be a team player who is an avid learner, wants to be challenged and developed, and be fluent in spoken and written English.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high-performing hotel team renowned for their approach and delivery of unparalleled service.

What We Offer
  • Excellent salary package
  • Family-friendly company policies, including enhanced Maternity and Paternity Pay
  • Holiday allowance increase after 3 and 5 years of service
  • Travel Season Ticket Loans
  • Pension Scheme
  • Subsidised monthly Podiatrist and Masseuse treatments
  • Flu vaccination vouchers
  • Eye test vouchers and contributions towards glasses
  • 24-hour colleague assistance helpline
  • On and off-site Occupational Health Service
  • Death in Service salary contribution
  • Various wellbeing activities focused on mental and physical health
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals
Recognition and Career Development
  • Referral Scheme Introduce a Star, where you can earn up to £1,500
  • Instant colleague recognition and award programme with generous prizes
  • Colleague of the month nominations with generous prizes
  • Additional paid day off to celebrate your Birthday
  • Internal transfer and promotion opportunities
  • In-house training and development team with a strong focus on career progression and personal growth
  • Long service awards
Memorable Experiences
  • Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne
  • Hotel Guest Experience Stay, including an overnight stay and wining and dining at our renowned restaurants and bars
  • 50% Food and Beverage discount across Maybourne
  • Social events, including Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.
  • Wedding and Baby gifts
  • Retirement functions

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