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Client Support Specialist
3 months ago
Become Part of Our Team:
Client Support Specialist
Customer Engagement Representative
Location:
East Midlands Airport
Why Choose Job&Talent:
Opportunities for career advancement
Standard working hours with occasional weekend shifts (37. Rotating schedule)
Comprehensive training program
Generous holiday allowance, Weekly remuneration, Pension plan
Potential for permanent placement after temporary assignments.
Flexible working arrangements available based on performance
Key Qualifications:
As this position is situated at an international airport, compliance with regulatory standards is essential, and candidates must be prepared to undergo a thorough background verification process.
This will involve checking the last five years of employment history and obtaining a criminal record clearance. Previous experience in customer service is essential.
Proficiency in MS Word and Excel is highly advantageous.
Ability to adhere to agreed shift patterns
Respond to customer inquiries through various communication channels including phone, email, and internal systems.
Provide detailed information regarding products and services prior to dispatch, ensuring alignment with company protocols.
Advocate for the brand's advantages to secure bookings during initial interactions.Address customer concerns professionally to restore confidence in our brand and prevent escalation to formal complaints.
Job&Talent is seeking Client Support Specialists to join a prominent logistics and distribution organization, recognized as a leader in the industry.
This is an excellent opportunity for roles in customer support within the logistics sector. Join Job&Talent for a path of professional growth and achievement.Job&Talent does not impose any fees for our services.
Job&Talent operates as an employment agency for permanent placements and as an employment business for temporary staffing solutions.
