Direct Dispatch Coordinator

2 days ago


Peterborough, Peterborough, United Kingdom Anne Corder Recruitment Full time
About the Role

We are seeking a highly organized and detail-oriented Direct Dispatch Assistant to join our Commercial team. As a key player in our fast-paced office environment, you will be responsible for managing customer orders through internal systems and customer portals, coordinating with various departments to ensure smooth order processing, and preparing daily dispatch paperwork.

Key Responsibilities
  • Manage customer orders through internal systems and customer portals
  • Coordinate with various departments to ensure smooth order processing
  • Prepare daily dispatch paperwork
  • Monitor orders and handle customer inquiries efficiently
  • Support the operations team in delivering outstanding service
Requirements
  • Experience in sales order administration and customer service
  • Proficiency in MS Word, Excel (Pivot Tables & Vlook ups), and Outlook
  • Strong organisational skills and ability to juggle multiple tasks with pace and urgency
  • Professional, self-driven work ethic and excellent problem-solving abilities
  • Confident communication skills
What We Offer
  • Holidays: 22 days of holiday plus bank holidays, increasing to 25 days in your second year, plus an extra day off for your birthday
  • Health & Wellbeing: Comprehensive health package including optical, dental, and unlimited 24/7 access to medical support
  • Training & Development: In-house training and continuous support to grow your skills
  • Perks: Free on-site parking, staff discounts on furniture and soft furnishings, casual office dress code, and employee referral bonuses


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