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Quality Assurance Leader
3 months ago
We are excited to announce a fantastic opportunity within our Quality team at The City & Guilds Group for a Quality Manager position. This role is pivotal in ensuring the excellence of our products and services.
This is a permanent, full-time position, offering a competitive salary along with a comprehensive benefits package. Our organization is well-established, providing a supportive environment for professional growth.
The ideal candidate will excel in building strong relationships with clients, as customer engagement is essential to this role. You will be responsible for fostering these relationships while prioritizing risk management in all our operations.
In this role, you will lead and mentor a team, guiding them to become proficient in quality assurance methodologies across various products and services globally. This leadership is crucial for meeting regulatory standards and delivering exceptional customer service.
Your responsibilities will include developing your team into experts in quality assurance and risk management. You will also focus on key deliverables, ensuring the performance of your team is optimized for success.
While your primary office location will be flexible, you should be prepared to travel to various regional hubs or meet with clients as necessary. We support flexible and hybrid working arrangements.
Key Responsibilities:
- Develop and implement Quality Assurance models across diverse products and services.
- Utilize your leadership experience to cultivate a high-performing, agile team.
- Ensure effective risk management practices are in place.
- Design and deliver training programs, conducting needs analyses as required.
- Build and maintain effective relationships with internal and external stakeholders.
- Collaborate with senior management to accurately plan and manage budgets.
- Understand and adhere to regulatory requirements in both UK and international markets.
About You:
The successful candidate will be organized, self-motivated, and resilient, capable of thriving in a fast-paced environment. Experience in a similar leadership role within a quality-focused setting is essential. You should possess the ability to coach and develop your team effectively, ensuring high performance.
Strong negotiation skills and the ability to engage an audience are crucial, alongside proficient IT skills and confidence with new technologies.
Our Commitment:
At The City & Guilds Group, we are dedicated to fostering an inclusive and equitable workplace. We value diversity and believe it enhances our organization, encouraging applications from individuals of all backgrounds.
What We Offer:
We provide a dynamic work environment with opportunities for skill development and career advancement. Our benefits package includes a competitive salary, generous holiday allowance, pension scheme, private healthcare, and various other perks.
If you are looking for a role that allows you to make a significant impact in quality management, we would love to hear from you.