Technical Program Manager, Region Services
2 weeks ago
We are seeking a highly skilled Technical Program Manager to join our Region Services organization at Amazon. As a Technical Program Manager, you will be responsible for driving large-scale global projects and initiatives, leading cross-functional teams focused on delivering new workflow features and tools that enhance productivity, open capacity at a faster rate, and secure devices to AWS standards.
Key Responsibilities- Project Planning and Delivery: Gather business requirements, document functional and design specifications, define User Acceptance Criteria for testing software, ensure systems capture applicable data to enable customers to measure how effective their processes and leveraged software are from a day-to-day basis. Identify and assemble the appropriate resources for each project, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project.
- Risk Management and Escalation: Contribute with cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints.
- Team Leadership and Collaboration: Rely heavily on influence over authority to drive project deliverables, and be responsible for data collection, analytics, and dashboard creation as a way to help others recognize the best path to make the business better.
The Region Service provides the highest caliber Operational Solutions and Cleared Support for services within our Regions. We provide 'hands-on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.
Requirements- 10+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 6+ years of software development experience
- Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules
Amazon is an Equal Opportunity Employer
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