Loan Case Manager
5 days ago
Job Title: Loan Case Manager
Company: Reed
Job Type: Permanent
Industry: Financial Services
Location: Macclesfield
Job Description:
Job Summary:
We are seeking an experienced and driven individual to join our team as a Loan Case Manager. As a key member of our team, you will be responsible for processing client loan applications from enquiry through to completion, ensuring first-class customer service and compliance.
Key Responsibilities:
- Efficiently manage daily post for each client case, including logging information onto the system, ensuring adherence to lender criteria and legal requirements, and progressing the case swiftly
- Accurately package client cases and send them to the lender with all required information to facilitate the earliest possible loan payout
- Proactively chase clients, building societies, and surveyors for document receipt to provide prompt service
- Act as the first point of contact for the client, providing exceptional customer service and support
- Interpret credit profiles and land registry information
Requirements:
- Experience in a similar customer service, administration, or sales role - working under pressure to meet targets
- Experience working in a regulated environment would be a bonus – but not essential
- Organisational skills with the ability to prioritise tasks
- Good telephone manner and customer service skills
What We Offer:
We offer a competitive salary and a range of benefits, including opportunities for career development and growth.
How to Apply:
If you are a motivated and experienced individual looking for a new challenge, please submit your application.
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