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Vehicle Management Associate

2 months ago

Guildford, Surrey, United Kingdom Vines Group Full time
Become a Key Player as a Parking Operations Specialist at Vines Group

Are you enthusiastic about the automotive sector and eager to kickstart your career? Vines Group is thrilled to present an excellent opportunity to join our dynamic service team as a Parking Operations Specialist. This position is ideal for individuals looking to establish themselves while working with the esteemed BMW & MINI brands.
Why You Will Appreciate This Role:
  • Work Schedule: Monday to Friday, 8am to 6pm, with a one-hour lunch break.
  • Benefit: No weekend shifts required.
  • Brand Exposure: Engage closely with luxury BMW & MINI vehicles.
  • Career Advancement: Numerous opportunities to transition into sales, aftersales, or workshop positions. The possibilities are endless.
Your Responsibilities:
  • Assisting the Service Team: You will play a vital role in our bustling service team, enhancing the customer experience from the moment they arrive.
  • Vehicle Check-In: Utilize the Bodyshop camera application to generate estimates for any damages identified during check-in.
  • Loan Vehicle Management: Ensure our service loan vehicles are fueled, cleaned, and prepared for the next client.
  • System Documentation: Precisely log vehicles in our internal system before transferring them to the workshop team.
What We Seek:
  • Customer Service Expert: You possess outstanding customer service and communication abilities.
  • Organizational Skills: You can effectively prioritize and manage your daily tasks.
  • Attention to Detail: You have a sharp eye for detail and precision.
  • Valid UK Driving License: This is a mandatory requirement.
  • Tech Proficiency: You are comfortable using computers and adapting to new applications.
What We Offer:
  • Supportive Team: Collaborate with friendly, dedicated individuals who are passionate about their work.
  • Attractive Benefits: Competitive salary, appealing perks, and ample opportunities for growth.
  • Comprehensive Training: If you're new to this field, we will provide all the necessary training to help you thrive.
  • Generous Leave: Enjoy 24 days of holiday plus bank holidays, increasing to 29 days with tenure.
  • Birthday Leave: Celebrate your special day with a day off.
  • Employee Purchase Program: Discounts on vehicles and motorcycles.
  • Health Benefits: Access to a medical cash plan.
  • Enhanced Family Benefits:
  • Flexible Leave Options: Ability to buy and sell holiday days.
  • Growth Pathways: Opportunities for job shadowing and career planning.
  • Additional Perks: Discounts at various retailers, sabbatical options, long service awards, and more.
For further information, please refer to our employee benefits.

What Defines a Great Team? A Diverse Team

Don't hesitate to apply even if you don't meet every single requirement. Research shows that candidates may be discouraged from applying if they feel they don't meet all criteria, but we encourage you to give it a try. We recognize that you are more than just a resume, and your unique qualities bring potential to our organization. Vines Group is committed to fostering a diverse and inclusive culture through our people, leadership, and strategy.

Ready to Take the Next Step? If you have a passion for luxury vehicles and wish to embark on a career in the automotive industry, this could be the ideal position for you. Join us and take the first step towards an exciting future with Vines Group. By working with the iconic BMW and MINI brands, you will be part of a successful privately-owned organization where our people are our most valuable asset.

Our mission is 'to inspire each other to delight our customers', achieved through our 'Winning Together' brand values:
  • Collaborating as One Team
  • Being Warm and Welcoming
  • Delivering on Promises
We believe these values contribute to our success.

We all aspire to take pride in the company we represent, and Vines Group has a strong reputation for just that. We seek individuals who not only share our dedication to hard work but also to supporting one another. We want team members who celebrate each other's successes and genuinely believe in their contributions.