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Luxury Store Team Leader
2 months ago
Company Overview
FRASERS GROUP is a premier destination for luxury fashion, offering a curated selection of brands that range from renowned international designers to innovative contemporary labels.
With a commitment to quality and a sophisticated aesthetic, FRASERS GROUP delivers a luxurious shopping experience that seamlessly blends tradition with modernity. Our stores and online platform reflect an elegant simplicity, ensuring that the focus remains on the exceptional brands we represent.
We are currently seeking a skilled Retail Operations Supervisor to enhance our team.
Role Overview
Key Responsibilities:
Drive sales performance to surpass established targets while identifying avenues for continuous improvement. Inspire and guide the team to achieve and exceed sales objectives. Maintain a strong presence on the sales floor to boost sales through personal engagement and team collaboration. Ensure that outstanding customer service is consistently delivered. Equip team members with the necessary tools and knowledge to meet key business goals. Oversee the presentation and merchandising of seasonal inventory in accordance with corporate guidelines. Stay informed about current market trends, upcoming promotions, and monitor competitor activities. Assist the Store Manager in executing all administrative tasks, policies, and procedures accurately and efficiently. Propel and achieve key performance indicators (KPIs). Undertake additional responsibilities as required within the scope of your role.Required Qualifications
Skills and Expertise:
Experience in retail management within the premium or luxury fashion sector is advantageous. A robust clientele background with a well-established network of personal contacts. Proven leadership abilities with exceptional people management skills. Strong communication, planning, and organizational capabilities. Proficient analytical skills with the ability to interpret financial and sales metrics. High level of brand awareness and product knowledge. Familiarity with the local market landscape.Personal Attributes
High energy and motivation to drive projects to successful completion. Confident and assertive demeanor. Positive attitude with a proactive approach. Passionate about fashion retail. Professional presentation and conduct. Fashion-forward, trend-aware, and consistently well-presented.