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Electrical Engineering Manager

1 month ago

Wymondham, United Kingdom Todd Hayes Ltd Full time
Electrical Engineering Manager

We are seeking an experienced Electrical Engineering Manager to join our team at Todd Hayes Ltd. As a key member of our organization, you will be responsible for leading our electrical engineering team and ensuring the delivery of high-quality products and services.

Key Responsibilities:
  • Provide technical leadership and guidance to the electrical engineering team
  • Oversee the commissioning process of products to ensure optimal performance
  • Manage the overall service operations, coordinating service teams and ensuring timely delivery of services
  • Administer and manage product warranties, ensuring customers receive appropriate coverage
  • Coordinate the resolution of breakdowns or technical issues promptly
  • Develop and implement training programs for internal staff and external customers
  • Manage projects related to aftersales services, ensuring they are completed on time and within budget
  • Provide guidance and advisory on staff requirements, including recruitment, training, and performance evaluation
  • Implement and maintain quality assurance processes to ensure all aftersales technical support activities meet or exceed established standards
  • Foster positive relationships with customers, gathering feedback and addressing concerns
Requirements:
  • Degree or equivalent in an electrical discipline
  • Strong leadership and management skills
  • Understanding of technical processes

We offer a competitive salary and benefits package, including an electric car scheme, health cash plan, flexible working, and a pension scheme. If you are a motivated and experienced electrical engineer looking for a new challenge, please submit your CV for consideration.