Senior IT Product Manager

3 weeks ago

Leeds, Leeds, United Kingdom Engie Full time
Exciting Opportunity: Senior IT Product Manager

About Engie:

ENGIE stands as a global frontrunner in the provision of low-carbon energy solutions and services. With over two decades of experience in the UK energy sector, our investments are strategically directed towards energy storage and renewable sources such as solar, wind, and biogas, while delivering energy to organizations of varying sizes.

We are committed to reshaping the future of energy by aligning economic success with a positive impact on society and the environment. We seek individuals who are dedicated to transforming our vision into reality.

About the Role:
  • Act as the IT Lead in defining, managing, and delivering essential IT software solutions for ENGIE Supply UK, while enhancing performance across our Salesforce ecosystem.
  • The Senior IT Product Manager's role is to optimize the value derived from ENGIE Supply UK's solutions, ensuring solution health, managing delivery of changes, regulatory programs, and advising users on optimal solution usage to meet business objectives.
  • This role will primarily focus on assigned solutions but may expand into other applications within the ENGIE Supply landscape as business needs or regulatory requirements dictate.
  • The position is both technical and people-oriented, emphasizing product integrity, internal department management, and maintaining relationships with external partners. Collaboration with IT development, testing teams, and business stakeholders is essential to ensure the product aligns with user needs and business goals.
  • The Senior IT Product Manager will be responsible for knowledge sharing across the organization regarding the owned solution and for mentoring team members.
  • This role will provide strategic direction for the product, translating business strategies to ensure alignment of product goals with user needs and company objectives. Staying informed about market trends, alternative products, and competitor strategies is crucial for guiding product direction and maintaining competitive positioning.
Key Responsibilities:

Responsibilities of the Senior Product Manager encompass the entire product lifecycle, including gathering feature requests, scheduling releases, and coordinating sprints. Success in this role requires the ability to identify user needs and collaborate with cross-functional teams to manage product releases.
  • Plan and implement changes within the framework of Business Transformation.
  • Organize and structure backlogs, contributing to dependency tracking.
  • Direct, lead, and manage the following functions related to the Product Owned:
  • BI Development (ingesting and storing source data into the Common Data Hub).
  • Provide best practice frameworks, metrics, and tools that enable efficient delivery of solution changes, maintenance, and support tasks.
  • Research, propose, and implement changes in working methods to align with Energy Supply objectives.
  • Monitor industry changes and their implications for the Product owned.
  • Contribute to the IT application roadmap and identify technical roles necessary for maintaining industry compliance.
  • Manage the costs associated with tools and technologies utilized by the teams under direction.
  • Maintain performance metrics for the team and solution under management, such as velocity, time to market, and quality.
Requirements:
  • A minimum of 3 years' experience with Salesforce platforms, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Salesforce Industries, Mulesoft, or Data Cloud, with familiarity in the Salesforce Ecosystem.
  • Experience in managing software solutions within the Energy Industry as a Product Owner, particularly in Billing solutions and Customer Relationship Management for the UK energy market.
  • 5 years of leadership experience in an IT discipline, demonstrating strong capabilities in managing and developing software delivery and development teams across various industry participants.
  • Practical experience in architecting and maintaining a product roadmap and strategy that integrates regulatory and business improvement changes.
  • Proven track record of delivering outcomes from projects and support simultaneously.
  • Exposure to strategic planning and resource management.
  • Experience in assurance and governance of solutions and delivery.
  • Experience managing external stakeholders.
  • Proven ability to research and innovate capabilities, working methods, and technologies.
  • Experience navigating challenges within matrix management structures is preferred.
  • Previous roles should include aspects of financial management, such as budget setting and spend tracking.
Qualifications:
  • Salesforce Administrator certification, with progress towards Developer, Architect, or Consultant certifications.
  • Trail Head rank of Mountaineer as a minimum.
  • Certifications in IT delivery methodologies (e.g., Agile, SAFe, MoR, Project & Programme management).
  • Experience with management tools related to the software delivery lifecycle, such as Atlassian Suite, Dev Ops, etc.
  • A degree (or equivalent) in a relevant discipline or specific related experience is expected but not mandatory.
What benefits do we offer?

Flexible Working:

We recognize the significance of work-life balance and offer a hybrid working model that combines remote work convenience with the advantages of collaborating in a professional office environment.

Bonus Programme:

We reward hard work and dedication through a competitive bonus program that acknowledges and values your contributions.

Life Assurance:

We prioritize your peace of mind by providing life assurance coverage, ensuring protection for your loved ones in unforeseen circumstances.

Income Protection:

Your financial security is important to us. Our income protection benefits provide a safety net, ensuring a valuable source of income if you're unable to work due to illness or injury.

Employer Pension Contribution:

We invest in your future by contributing to your pension plan, helping you build a solid foundation for retirement.

Healthcare Cash Plan:

Your well-being is a priority, and we offer a healthcare cash plan that includes reimbursement for medical expenses, dental and optical care, and more.

myENGIE:

We provide a range of flexible benefits alongside numerous retail and lifestyle discounts through myENGIE.

Diverse Employer:

ENGIE is committed to accelerating the transition to a carbon-neutral economy through reduced energy consumption and environmentally friendly solutions. We believe that diversity, equity, and inclusion are essential for sustainability and success, and we aim to attract, engage, and retain the best talent from diverse backgrounds.

Equal Opportunity:

We are an equal opportunity employer, considering all suitably qualified applicants regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability status, or any other protected characteristic. We are dedicated to creating an inclusive environment for all employees.

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