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Customer Service Representative

2 months ago

Larbert, Falkirk, United Kingdom Certas Energy UK Ltd Full time
About the Role

Certas Energy UK Ltd is seeking a skilled Customer Service Representative to join our Domestic Sales and Service team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and maximizing sales opportunities.

Key Responsibilities
  • Provide top-notch customer service and support to our domestic customers
  • Maximize sales opportunities and revenue growth
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Stay up-to-date with company products and services to provide informed solutions to customers
  • Develop and maintain strong relationships with customers to drive loyalty and retention
Requirements
  • Excellent communication and interpersonal skills
  • Proven track record in customer-facing roles, preferably in a sales or service environment
  • Ability to work in a fast-paced, dynamic environment
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive team environment
  • Recognition and rewards for outstanding performance