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Clinical Services Coordinator
2 months ago
We are seeking a highly motivated and experienced administrator to join our team as a Clinical Services Coordinator. This is an exciting opportunity to work in a dynamic and forward-thinking mental health service.
Key Responsibilities- Provide comprehensive administrative support to multidisciplinary teams and departments, including named medical staff and junior medical staff.
- Work independently and as part of the wider admin team, demonstrating good initiative and judgement.
- Utilize written and verbal communication skills to connect with a wide range of people, including patients, staff, and carers.
- Exchange verbal and written information with patients, staff, and carers relating to appointments, admissions, and meetings.
- Manage both telephone and face-to-face contacts with distressed service users in a supportive and empathetic manner.
- Arrange meetings and appointments for members of the team.
- Type patient reports, correspondence, and emails as required, deal with telephone and face-to-face enquiries from patients, and input accurate and up-to-date patient data onto the Rio system.
- Organize clinicians' diaries and type out clinic letters.
- Handle medication requests from clinicians and medics.
- Generate reports and data.
- Perform general administrative duties as required, including minute-taking.
- General administration experience.
- Computer skills, including Microsoft Office.
- Team working experience, including working as part of a team.
- Organizational skills, including working in the NHS and mental health settings.
Avon and Wiltshire Mental Health Partnership NHS Trust is a diverse organization with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services to approximately 1 million people living in Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire, and in parts of Dorset.
We promote mental health and wellbeing, and our outstanding people are dedicated to a person-centered approach for those who use our services and for all employees. We recognize that happy and fulfilled employees give better care.
We actively encourage applicants from all backgrounds, particularly those from Black, Asian, and minority ethnic backgrounds, those with disabilities, and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives, and knowledge to AWP, as diversity makes us stronger.
