Part Time Supervisor

2 weeks ago

London, Greater London, United Kingdom Levi Strauss & Co Full time
About the Role

We are seeking a highly motivated and experienced Part Time Supervisor to join our team at Levi Strauss & Co. in London, ON, CAN. As a Part Time Supervisor, you will play a key role in contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction, and financial growth.

Key Responsibilities:
  • Create a high-energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
  • Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues.
  • Participate in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy, and programs and other associate responsibilities.
  • Partner with store management to set expectations, coach, and contribute to an environment that encourages engagement, retention, and talent. Deliver formal performance feedback in partnership with store management.
  • Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy.
  • Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
  • Supervises store team in the absence of another member of management.
  • Comply with all Levi's Stores policy, procedure, and programs, able to follow directives of store management.
About You

We are looking for a collaborative role model who exhibits behaviors aligned with our company culture of inclusion and belonging. The ideal candidate will be a self-starter with a growth mindset, enjoys learning new tools, and adaptable to new initiatives. Progressive retail leadership experience and proven skills in supervising, coaching, and training are essential. Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts, is required.

The successful candidate will have the ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job, the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk, and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

We offer a comprehensive benefits package that includes a 401K match, five hours of paid volunteer time per month with nonprofit organizations, product discount of 60% off regular-price merchandise, and paid Family Leave. We are an equal opportunity employer and welcome applications from diverse candidates.

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