IT Field Service Technician

4 weeks ago


Crawley, West Sussex, United Kingdom The ONE Group Ltd Full time
IT Field Service Engineer Opportunity

We are seeking an experienced IT Field Service Engineer to join our team at The ONE Group Ltd. As a key member of our technical team, you will be responsible for providing top-notch IT support to our clients across various locations.

Key Responsibilities:

  • Travel to customer sites to troubleshoot and repair IT equipment, including servers, PCs, laptops, printers, and point-of-sale systems.
  • Hold or obtain vendor certifications on servers and laptops from leading manufacturers such as HP, Dell, and Lenovo.
  • Provide exceptional customer service and maintain high levels of satisfaction.
  • Participate in an on-call rota to ensure prompt support during out-of-hours periods.
  • Ensure compliance with IT policies, procedures, and best practices.

Requirements:

  • Proven experience as an IT Field Service Engineer or equivalent role.
  • Strong technical knowledge of IT equipment and systems.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

About The ONE Group Ltd:

We are a leading provider of IT services, committed to delivering exceptional support to our clients. If you are a motivated and experienced IT Field Service Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.



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