IT Field Service Technician
4 weeks ago
We are seeking an experienced IT Field Service Engineer to join our team at The ONE Group Ltd. As a key member of our technical team, you will be responsible for providing top-notch IT support to our clients across various locations.
Key Responsibilities:
- Travel to customer sites to troubleshoot and repair IT equipment, including servers, PCs, laptops, printers, and point-of-sale systems.
- Hold or obtain vendor certifications on servers and laptops from leading manufacturers such as HP, Dell, and Lenovo.
- Provide exceptional customer service and maintain high levels of satisfaction.
- Participate in an on-call rota to ensure prompt support during out-of-hours periods.
- Ensure compliance with IT policies, procedures, and best practices.
Requirements:
- Proven experience as an IT Field Service Engineer or equivalent role.
- Strong technical knowledge of IT equipment and systems.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
About The ONE Group Ltd:
We are a leading provider of IT services, committed to delivering exceptional support to our clients. If you are a motivated and experienced IT Field Service Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.
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