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Business Operations Specialist

2 months ago


Glasgow, Glasgow City, United Kingdom Greenbean Full time
About the Role

This is a challenging and rewarding role within the Client Solutions Operations team at Greenbean. As an Operations Analyst, you will play a key part in identifying areas for improvement and implementing enhancements to better serve our clients and protect their funds.

Key Responsibilities
  • Identify and implement process improvements to enhance client service and reduce risk
  • Collaborate with the user operations team and wider business to share knowledge and best practices
  • Develop and maintain a deep understanding of our clients' needs and expectations
  • React swiftly to solve problems and resolve client queries
  • Set high performance standards and foster an environment of excellence within the team
What You'll Get
  • A competitive salary with annual reviews
  • A 10% non-contributory employer pension
  • An annual performance-linked bonus
  • Group income protection and life assurance
  • Potential for hybrid working opportunities
  • 25 days holiday plus bank holidays
  • Increased holidays with length of service
  • A holiday trading scheme
  • Private medical insurance
  • A pantry stocked with free food and snacks
  • Discounted gym memberships
  • A cycle-to-work scheme
  • An employee assistance programme with confidential counselling
  • Support from trained mental health first aiders and menopause ambassadors