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Business Operations Specialist
2 months ago
This is a challenging and rewarding role within the Client Solutions Operations team at Greenbean. As an Operations Analyst, you will play a key part in identifying areas for improvement and implementing enhancements to better serve our clients and protect their funds.
Key Responsibilities- Identify and implement process improvements to enhance client service and reduce risk
- Collaborate with the user operations team and wider business to share knowledge and best practices
- Develop and maintain a deep understanding of our clients' needs and expectations
- React swiftly to solve problems and resolve client queries
- Set high performance standards and foster an environment of excellence within the team
- A competitive salary with annual reviews
- A 10% non-contributory employer pension
- An annual performance-linked bonus
- Group income protection and life assurance
- Potential for hybrid working opportunities
- 25 days holiday plus bank holidays
- Increased holidays with length of service
- A holiday trading scheme
- Private medical insurance
- A pantry stocked with free food and snacks
- Discounted gym memberships
- A cycle-to-work scheme
- An employee assistance programme with confidential counselling
- Support from trained mental health first aiders and menopause ambassadors