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IT Support Specialist Sunderland
2 months ago
We are seeking a skilled IT Technician to join our team in Sunderland. As an IT Technician, you will be responsible for providing first-line ICT support to staff and students within the academy.
Key Responsibilities:
- Deliver first-line ICT support to staff and students within the academy.
- Assist with maintaining ICT rooms and equipment, ensuring up-to-date software and hardware inventories.
- Manage your workload efficiently by handling requests through the Helpdesk.
- Provide general technical support to the ICT department.
- Support the evaluation and implementation of new and existing software.
- Develop systems to monitor and record ICT usage.
- Offer technical support for staff presentations and school events.
- Commission, maintain, test, and repair electronic/computer systems, peripherals, and AV equipment, ensuring compliance with Health and Safety regulations.
- Assist Managers with Portable Appliance Testing, following Health and Safety legislation.
- Engage in continuous professional development, accessing learning opportunities and sharing knowledge with colleagues.
- Ensure compliance with Trust policies and procedures at all times.
Requirements:
- Strong IT skills.
- Self-motivated and passionate about improving the educational experience for students.
- Previous experience of working within a similar role is essential.
Benefits:
- Attractive annual holiday entitlement.
- Excellent career progression opportunities within the academy and the trust.
- Supportive professional environment with ambitious leadership.
- Opportunity to work across the family of schools in the future.
- Access to a comprehensive programme of professional development.
- Discounted benefits including car leasing and access to various discount sites.
- Free flu vaccinations.
Please note that as this role involves working with children, successful applicants will undergo relevant background checks in line with the organisation's commitment to safeguarding.
