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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Charterhouse Recruitment Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing customer records, and processing sales orders.
Key Responsibilities:
- Manage customer records and accurately input information
- Process sales orders and create/submits quotes to customers
- Update in-house database with client order information
- Send purchase orders to accounts
- Support customers with troubleshooting and strive for first-time resolution
- Deliver outstanding customer service
Requirements:
- Proven administration experience
- Ability to face challenges and push through to completion
- Excellent customer rapport through telephony and written skills
- Strong attention to detail
- Outstanding team player
What We Offer:
- Competitive salary of £21,000 - £24,000
- Generous benefits package
- Annual bonus
- Full-time hours (9-5pm, Monday to Friday)
- Hybrid or remote working
- 25 days holiday + bank holidays + extra day's holiday for each year of service
- Your birthday off as holiday
- Pension scheme