Customer Service Associate in Hospitality

4 weeks ago


Towcester, United Kingdom John Lewis & Partners Full time
  • Vacancy Type: Temporary
  • Hours of Work: Every Sunday 10:00-16:15, Every Tuesday 13:00-19:30 & Every Friday 16:45-21:15

At John Lewis & Partners, we are dedicated to creating a positive impact in the lives of our customers and employees alike. Our core mission revolves around three guiding principles: enhancing the happiness of individuals, fostering successful business practices, and contributing to a better world.

Key Responsibilities:

As a valued Partner, you will play a crucial role in ensuring our continued success. We actively seek opportunities to enhance our operational efficiency and productivity. Your role will be pivotal in shaping the customer experience, as you will be responsible for providing exceptional service and making informed recommendations.

Your primary focus will be on delivering a delightful experience for our customers during their meals, whether it’s breakfast, lunch, or dinner. Your ability to build relationships and your passion for food will be essential in creating memorable moments for our customers.

Essential Skills and Qualifications:

Empathy and a customer-centric approach are vital in this role. You should be proactive, energetic, and capable of working independently. Your commitment to customer satisfaction will ensure that every interaction leaves a lasting impression. Please include any relevant experience or qualifications in Catering and/or Hospitality in your application.

Additional Benefits:

As a Partner, you will have access to a comprehensive benefits package, which includes staff discounts, subsidized meals in Partner dining areas, discounts at local eateries, opportunities for professional development, and access to exclusive Partnership accommodations.

Considerations for Applicants:

  • We may close vacancies early if we receive a high volume of applications.
  • Please ensure you have a copy of the job description for your records.

Flexibility:

To provide exceptional service, we require flexibility from all Partners, which may involve varied shifts, including early mornings, late evenings, and weekends.



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