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Database Infrastructure Specialist

2 months ago

London, Greater London, United Kingdom Oracle Full time
About the Role

We are seeking an experienced and self-motivated engineer to work on customer premises in the UK as our Database Infrastructure Specialist. As a key member of our Customer Success Services (CSS) team, you will support over 6,000 companies around the world.

Key Responsibilities
  • Provide production operation support for ODI, ensuring the stability, availability, and performance of critical business systems.
  • Install, configure, and operate Exadata and other Oracle Infrastructure Platform products.
  • Deliver solution architecture advice, reviews, and conceptual support.
  • Analyze product problems to find resolutions.
  • Resolve new and complex issues, research technical enquiries, and handle user problems.
  • Support software installation, configuration, health checks, and performance assessments.
  • Educate customers on product features, issues, evolutions, upgrades, benefits, and patches.
  • Deliver client-specific and proactive support of dedicated CCS customers to ensure operational excellence of Oracle Infrastructure & Platform deployments in the Cloud, on premise or both.
  • Act as a trusted technology advisor for our CCS customers with a deep knowledge of the customer's requirements and environments.
  • Maintain effective professional relationships within the global CCS practice, with Oracle Technical Account Managers (TAM), Oracle Product Support and customer staff at various levels.
Desirable Experience
  • At least 6-10 years' hands-on experience in working with Oracle Database and Infrastructure products, in particular Oracle Engineered Systems including Exadata, Oracle Cloud Infrastructure (OCI) or comparable platforms.
  • Strong proven Oracle DBA experience are a prerequisite.
  • Hands on experience with GoldenGate or Oracle security products.
  • Advanced OS Administration skills with Unix / Linux are essential, additional Solaris, Solaris-Cluster and Windows skills are a plus.
  • UK Government security clearance required or eligible to be security cleared.
We Also Use
  • Oracle engineered systems such as Exadata, ZDLRA.
  • Oracle DBA, HA and DR skills.
  • OCI, Unix, Linux, Solaris, and ZFS Storage.
  • Oracle Advanced security, Audit Vault, DB Vault, Data Safe, DB firewall, TDE.
  • Real Application Clusters and Grid Infrastructure.
  • Enterprise Manager OEM and Grid Control.
  • Oracle VM, Directory Server, and ASM.
  • Network switches, protocols, and security.
  • Load balancer, Java, xml, SQL, shell scripting.
About Oracle

We don't just respect differences - we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. When everyone's voice is heard and valued, we're inspired to go beyond what's been done before.