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Senior ICT Infrastructure Specialist
2 months ago
We are seeking a highly skilled Cloud Infrastructure Engineer to join our team at Maxwell Bond. As a key member of our IT Services Provider, you will be responsible for managing and triaging 3rd line incidents from customers on cloud/hybrid platforms.
Key Responsibilities- Manage and troubleshoot complex IT infrastructure issues on cloud/hybrid platforms.
- Collaborate with cross-functional teams to resolve technical issues and improve overall IT service quality.
- Develop and maintain in-depth knowledge of Microsoft stack, including Office 365 and Azure.
- Understand and follow ITIL problem management framework to ensure efficient incident resolution.
- Strong technical expertise in cloud infrastructure, including Citrix, VMware, and Azure.
- Excellent problem-solving skills and ability to work in a fast-paced environment.
- Strong communication and collaboration skills to work effectively with internal and external stakeholders.
- Ability to work in a hybrid environment, with 3 days in the office and 2 days at home per week.
Maxwell Bond is a prestigious and award-winning IT Services Provider, offering a range of services to businesses across the UK. We are committed to delivering exceptional IT solutions and services to our clients, and we are seeking a talented Cloud Infrastructure Engineer to join our team.
