Service Manager

4 weeks ago

Blackpool, Blackpool, United Kingdom Eden Futures Full time

Job Title: Service Manager

About the Role:

We are seeking an experienced Service Manager to join our team at Eden Futures. As a Service Manager, you will be responsible for providing leadership and support to our local team to ensure the highest quality of service delivery.

Main Responsibilities:

  • Lead staff in enabling service users to live fulfilling lives based on their individual needs and aspirations.
  • Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs.
  • Work in conjunction with the training team to ensure all staff receive the correct training.
  • Recruit and select new staff, taking an active part in the interview process.
  • Attend interviews for potential new packages of care and support as required with the senior management team.
  • Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users.
  • Implement induction/assessment programmes for all new service users, in conjunction with the wider management team.
  • Understand and promote a person-centred and needs-led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies, and procedures.
  • Understand the wider implications of the business in relation to the commissioning process, audit, and inspection (CQC etc.).
  • Always promote a professional image of the service and the Company.
  • Establish and maintain positive working relationships with key stakeholders, i.e. Adult Social Care & Health, CCG's etc.
  • Ensure effective communication is established and maintained throughout the service and with external agencies, service users, and their circle of support.
  • Ensure effective partnership working with external training and provider/agencies (i.e. NAS, SaLT, and psychology services).

Requirements:

  • Strong supervisory skills with the ability to support and develop a team.
  • Be qualified to a minimum standard of Level 2 in Health and Social Care.
  • Ideally, you will have previous experience in a Supported Living or Residential service.
  • Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable.
  • Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable).
  • Ability to work effectively in a fast-paced, demanding role.

Benefits:

  • Take your Birthday off plus 25 days holiday.
  • Free DBS Check.
  • Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management.
  • Opportunities to develop through Eden's Aspire programmes such as our Leadership Development Programme.
  • Health Cash Back and Pension Scheme.
  • Eligible for £ bonus through our refer a friend scheme (unlimited referrals).
  • Enhanced pay for maternity or paternity leave.
  • Blue Light Discount Scheme.
  • Eligibility for COSTCO membership.

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