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Hospitality Manager
2 months ago
A fantastic new job opportunity has become available for a committed Hospitality Manager to work in an amazing care home based in the Greater Manchester area. You will be working for one of the UK's leading healthcare providers.
Key Responsibilities:- Develop a service experience that fits within our family vision and values, being compassionate, empathetic, and transparent in our service delivery.
- Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
- Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
- Manage the food service operation, working closely with the executive chef, including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner.
- Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
- Maintain and manage best first impression experience.
- Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.
- Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
- Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
- Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
- Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
- Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
- Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service.
- An excellent salary of £33,000 per annum.
- A comprehensive induction and paid training program with career prospects.
- An excellent working environment.
- Cost of DBS.
- We are a Living Wage Employer.
